Delivery Terms - The Bioregulator Company

Delivery Terms

All orders are packed and dispatched from Monday through Friday (excluding bank holidays). Orders will normally be shipped within two business days from receipt of order.

We will deliver the goods you order to the address you provide to us at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate.

All orders will be sent with a tracking number from Sweden. The delivery prices will be automatically calculated at checkout and vary between 10-20€.

Delivery time: 1-4 weeks.

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall endeavor to make good the delivery as soon as possible. However, we have no liability to you unless you notify us by e-mail of the problem within 7 working days of receiving the delivery of the goods in question.

Incorrect orders

When you receive your order from us and you identify that it is incorrect in anyway, please contact us within 24 hours of receipt of your order to advise us so that we can make the appropriate arrangements for replacement, return or a refund.

Please also be aware that delays in the delivery of your order may occur because of public holidays or any industrial disputes experienced by the shiping company or our freight and courier companies and such delays are beyond our control.

The right to cancel does not exist for the
following contracts:

  • Contracts for the supply of goods which are liable to deteriorate or expire rapidly.
  • Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Please refer to Right to Cancel page for more information.

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